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Title: Designing a Chatbot for Contemporary Education: A Systematic Literature Review
Authors: Ramandanis, Dimitrios
Xinogalos, Stelios
Type: Article
Subjects: FRASCATI::Natural sciences::Computer and information sciences
FRASCATI::Social sciences::Educational sciences::Education, general (including: training, pedagogy,didactics)
Keywords: chatbots
development guidelines
educational institution
systematic literature review
PRISMA framework
Issue Date: 2023
Source: Information
Volume: 14
Issue: 9
First Page: 503
Abstract: A chatbot is a technological tool that can simulate a discussion between a human and a program application. This technology has been developing rapidly over recent years, and its usage is increasing rapidly in many sectors, especially in education. For this purpose, a systematic literature review was conducted using the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) framework to analyze the developments and evolutions of this technology in the educational sector during the last 5 years. More precisely, an analysis of the development methods, practices and guidelines for the development of a conversational tutor are examined. The results of this study aim to summarize the gathered knowledge to provide useful information to educators that would like to develop a conversational assistant for their course and to developers that would like to develop chatbot systems in the educational domain.
ISSN: 2078-2489
Other Identifiers: 10.3390/info14090503
Appears in Collections:Department of Applied Informatics

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