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Title: Quality in bank service encounters
Authors: Alexiadou, Chrysi
Stylos, Nikolaos
Andronikidis, Andreas
Bellou, Victoria
Vassiliadis, Chris A.
Type: Article
Subjects: FRASCATI::Social sciences
FRASCATI::Social sciences
Issue Date: 2017
Source: International Journal of Quality & Reliability Management
Volume: 34
Issue: 9
First Page: 1431
Last Page: 1450
Other Identifiers: 10.1108/IJQRM-04-2016-0049
Appears in Collections:Department of Business Administration

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