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Please use this identifier to cite or link to this item:
https://ruomo.lib.uom.gr/handle/7000/181| Title: | Quality in bank service encounters |
| Authors: | Alexiadou, Chrysi Stylos, Nikolaos Andronikidis, Andreas Bellou, Victoria Vassiliadis, Chris A. |
| Type: | Article |
| Subjects: | FRASCATI::Social sciences FRASCATI::Social sciences |
| Issue Date: | 2017 |
| Source: | International Journal of Quality & Reliability Management |
| Volume: | 34 |
| Issue: | 9 |
| First Page: | 1431 |
| Last Page: | 1450 |
| URI: | https://doi.org/10.1108/IJQRM-04-2016-0049 https://ruomo.lib.uom.gr/handle/7000/181 |
| Other Identifiers: | 10.1108/IJQRM-04-2016-0049 |
| Appears in Collections: | Department of Business Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Manuscript_Banking_IJQRM_final pdf.pdf | Quality in bank service encounters | 201,75 kB | Adobe PDF | View/Open |
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