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Title: Evaluating higher education teaching performance using combined analytic hierarchy process and data envelopment analysis
Authors: Thanassoulis, Emmanuel
Dey, Prasanta Kumar
Petridis, Konstantinos
Goniadis, Ioannis
Georgiou, Andreas C.
Type: Article
Subjects: FRASCATI::Social sciences
FRASCATI::Social sciences::Economics and Business::Business and Management
Issue Date: 2017
Source: Journal of the Operational Research Society
Volume: 68
Issue: 4
First Page: 431
Last Page: 445
Abstract: Evaluating higher education teaching performance is complex as it involves consideration of both objective and subjective criteria. The student evaluation of teaching (SET) is used to improve higher education quality. However, the traditional approaches to considering students’ responses to SET questionnaires for improving teaching quality have several shortcomings. This study proposes an integrated approach to higher education teaching evaluation that combines the analytical hierarchy process (AHP) and data envelopment analysis (DEA). The AHP allows consideration of the varying importance of each criterion of teaching performance, while DEA enables the comparison of tutors on teaching as perceived by students with a view to identifying the scope for improvement by each tutor. The proposed teaching evaluation method is illustrated using data from a higher education institution in Greece.
ISSN: 0160-5682
Other Identifiers: 10.1057/s41274-016-0165-4
Appears in Collections:Department of Business Administration

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