Please use this identifier to cite or link to this item:
https://ruomo.lib.uom.gr/handle/7000/397
Title: | Evaluating higher education teaching performance using combined analytic hierarchy process and data envelopment analysis |
Authors: | Thanassoulis, Emmanuel Dey, Prasanta Kumar Petridis, Konstantinos Goniadis, Ioannis Georgiou, Andreas C. |
Type: | Article |
Subjects: | FRASCATI::Social sciences FRASCATI::Social sciences::Economics and Business::Business and Management |
Issue Date: | 2017 |
Source: | Journal of the Operational Research Society |
Volume: | 68 |
Issue: | 4 |
First Page: | 431 |
Last Page: | 445 |
Abstract: | Evaluating higher education teaching performance is complex as it involves consideration of both objective and subjective criteria. The student evaluation of teaching (SET) is used to improve higher education quality. However, the traditional approaches to considering students’ responses to SET questionnaires for improving teaching quality have several shortcomings. This study proposes an integrated approach to higher education teaching evaluation that combines the analytical hierarchy process (AHP) and data envelopment analysis (DEA). The AHP allows consideration of the varying importance of each criterion of teaching performance, while DEA enables the comparison of tutors on teaching as perceived by students with a view to identifying the scope for improvement by each tutor. The proposed teaching evaluation method is illustrated using data from a higher education institution in Greece. |
URI: | https://doi.org/10.1057/s41274-016-0165-4 https://ruomo.lib.uom.gr/handle/7000/397 |
ISSN: | 0160-5682 1476-9360 |
Other Identifiers: | 10.1057/s41274-016-0165-4 |
Appears in Collections: | Department of Business Administration |
Files in This Item:
File | Description | Size | Format | |
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SET_DEA_AHP_02_10_2016_for_Repository.pdf | 434,7 kB | Adobe PDF | View/Open |
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