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dc.contributor.authorTsironis, Loukas K.-
dc.contributor.authorGotzamani, Katerina-
dc.contributor.authorMastos, Theofilos D.-
dc.description.abstractPurpose e-Business (e-B) organization is an integrated synergy of internet and supply chain. It is an organizational environment which consists of associations among suppliers, customers, work force and information technology. An important issue for an e-B organization is the comprehension of the critical factors that affect its success, in order to realize its full advantages and how it results in efficiency improvements of the organizations. The purpose of this paper is twofold: first to identify the critical success factors (CSFs) that determine the successful implementation of e-B and second to develop an integrated e-B model based on the CSFs. Design/methodology/approach By following a quantitative approach, primary data were collected through a structured questionnaire from 174 Greek e-B firms. An initial exploratory factor analysis was conducted, followed by confirmatory factor analysis (CFA) and structural equation modeling (SEM). Findings Findings have shown that there was a direct association of the Resource Based View (RBV) on the supply chain view (SCV) of a firm, which in turn influenced the performance/results of an e-B organization. It is concluded that e-B performance results and value creation are linked to customers’ and partners’ orientation (SCV) and human resources and information technology (RBV). Originality/value The proposed framework contributes to the understanding of the successful implementation of e-B, by proposing a fifthfold framework. The proposed framework portrayed a very fundamental result, that the resourced based view and the SCV of the organization are the critical priorities and have a direct and positive affect on the performance and efficiency of the successful implementation of e-B.en_US
dc.sourceBusiness Process Management Journalen_US
dc.subjectFRASCATI::Social sciencesen_US
dc.subject.otherStructural equation modellingen_US
dc.subject.otherCritical success factorsen_US
dc.subject.otherResource based viewen_US
dc.subject.otherSupply chain managementen_US
dc.subject.otherIntegrated modelen_US
dc.titlee-Business critical success factors: toward the development of an integrated success modelen_US
dc.contributor.departmentΤμήμα Οργάνωσης & Διοίκησης Επιχειρήσεωνen_US
Appears in Collections:Department of Business Administration

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