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Title: A framework for innovative service design
Authors: Furrer, Olivier
Sudharshan, D.
Tsiotsou, Rodoula H.
Liu, Ben S.
Subjects: FRASCATI::Social sciences::Economics and Business
FRASCATI::Social sciences::Economics and Business
Issue Date: 2016
Source: The Service Industries Journal
Volume: 36
Issue: 9-10
First Page: 452
Last Page: 471
ISSN: 0264-2069
Other Identifiers: 10.1080/02642069.2016.1248420
Appears in Collections:Department of Business Administration

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