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Title: Quality assurance mapping in Greek service companies
Authors: Nikolaidis, Yiannis
Adamidou, Afroditi
Type: Article
Subjects: FRASCATI::Engineering and technology
FRASCATI::Engineering and technology::Other engineering and technologies
Keywords: Service sector; Quality Management System; Quality Assurance; Greece; Review
Issue Date: 2016
Source: The TQM Journal
Volume: 28
Issue: 3
First Page: 431
Last Page: 454
ISSN: 1754-2731
Other Identifiers: 10.1108/TQM-02-2014-0021
Appears in Collections:Department of Applied Informatics

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