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Title: Information systems strategy in SMEs: critical factors of strategic planning in logistics
Authors: Kitsios, Fotis
Kamariotou, Maria
Madas, Michael
Fouskas, Konstantinos
Manthou, Vicky
Type: Article
Subjects: FRASCATI::Social sciences::Economics and Business::Business and Management
FRASCATI::Engineering and technology::Electrical engineering, Electronic engineering, Information engineering
Keywords: information systems
decision making
Strategic Information Systems Planning
decision support systems
strategic management
business strategy
supply chain
Issue Date: 8-Apr-2020
Source: Kybernetes
Volume: 49
Issue: 4
First Page: 1197
Last Page: 1212
Abstract: Purpose The purpose of this paper is to identify the factors that managers have to take into consideration when they implement the strategic information systems planning (SISP) process to develop information systems (IS) in the logistics sector. Design/methodology/approach Data were collected using questionnaires to IS executives in Greek small- and medium-sized enterprises (SMEs) of the logistics sector. Factor analysis is performed on the detailed items of the SISP process constructs. Findings The results of this paper indicate that IS executives do not focus on defining goals, which will be used to improve the operations of the supply chain for the IS development. Both IS executives and managers from the logistics department of each organization should participate in the process of information technology (IT) strategy formulation and implementation. Executives from the logistics department of each organization should be aware of implementing environmental and organizational analysis with greater meticulousness, to identify IT opportunities and apply IT strategy with greater agility rather than now. Practical implications A strategic planning process for IS development in the logistics sector is required to achieve the consistently IS planning objectives. This is an important challenge for executives in SMEs who do not concentrate on implementing a strategic planning process for IS development. Originality/value This paper examines the factors that influence the strategic development of IS in the logistics sector and improve the effectiveness of decision-making regarding the supply chain’s operation.
ISSN: 0368-492X
Other Identifiers: 10.1108/K-10-2018-0546
Appears in Collections:Department of Applied Informatics

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