Παρακαλώ χρησιμοποιήστε αυτό το αναγνωριστικό για να παραπέμψετε ή να δημιουργήσετε σύνδεσμο προς αυτό το τεκμήριο:
https://ruomo.lib.uom.gr/handle/7000/1108
Πλήρης εγγραφή μεταδεδομένων
Πεδίο DC | Τιμή | Γλώσσα |
---|---|---|
dc.contributor.author | Tsiotsou, Rodoula H. | - |
dc.contributor.author | Boukis, Achilleas | - |
dc.date.accessioned | 2022-02-13T18:39:00Z | - |
dc.date.available | 2022-02-13T18:39:00Z | - |
dc.date.issued | 2022 | - |
dc.identifier.issn | 0148-2963 | en_US |
dc.identifier.uri | https://ruomo.lib.uom.gr/handle/7000/1108 | - |
dc.identifier.uri | https://doi.org/10.1016/j.jbusres.2022.02.050 | en_US |
dc.description.abstract | Given the increasing academic interest in in-home consumption and the fragmented, multidisciplinary scholarly knowledge in this area, this study provides a first systematic effort to review and organize the literature on in-home service consumption. Using a hybrid systematic review, combining bibliometric and framework-based literature reviews, we identify four major thematic clusters (i.e., the meaning of home, home as a consumption hub, home healthcare services, and serving the elderly), critically analyze, and discuss. We draw on Actor-Antecedents-Decisions-Outcomes (AADO) and Theories-Contexts-Methods (TCM) frameworks to synthesize our findings into an integrative framework of in-home service consumption, namely InHoServ. InHoServ provides a comprehensive understanding of the main actors involved in in-home service consumption and delineates their changing role. Finally, we provide a future research agenda highlighting four fruitful areas for researchers (i.e., theorizing in-home service consumption, the changing role of service providers, technology and service consumption at home, and the dark side of in-home consumption). | en_US |
dc.language.iso | en | en_US |
dc.source | Journal of Business Research | en_US |
dc.subject | FRASCATI::Social sciences | en_US |
dc.subject | FRASCATI::Social sciences | en_US |
dc.subject.other | in-home service experiences | en_US |
dc.subject.other | domestication of technology | en_US |
dc.subject.other | digital consumers | en_US |
dc.subject.other | healthcare services | en_US |
dc.subject.other | robots | en_US |
dc.subject.other | social distance | en_US |
dc.subject.other | transformative service research | en_US |
dc.subject.other | artificial intelligence | en_US |
dc.title | In-Home Service Consumption: A Systematic Review, Integrative Framework, and Future Research Agenda | en_US |
dc.type | Article | en_US |
dc.contributor.department | Τμήμα Οργάνωσης & Διοίκησης Επιχειρήσεων | en_US |
local.identifier.volume | 145 | en_US |
local.identifier.firstpage | 49 | en_US |
local.identifier.lastpage | 64 | en_US |
Εμφανίζεται στις Συλλογές: | Τμήμα Οργάνωσης & Διοίκησης Επιχειρήσεων |
Αρχεία σε αυτό το Τεκμήριο:
Αρχείο | Περιγραφή | Μέγεθος | Μορφότυπος | |
---|---|---|---|---|
JBR TSIOTSOU R.pdf Until 2025-06-01 | MANUSCRIPT FILE | 14,29 MB | Adobe PDF | Προβολή/Ανοιγμα Αίτηση αντιτύπου |
Τα τεκμήρια στο Αποθετήριο προστατεύονται από πνευματικά δικαιώματα, εκτός αν αναφέρεται κάτι διαφορετικό.