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https://ruomo.lib.uom.gr/handle/7000/1786
Πλήρης εγγραφή μεταδεδομένων
Πεδίο DC | Τιμή | Γλώσσα |
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dc.contributor.author | Bartza, Efsevia | - |
dc.contributor.author | Promikyridis, Rafail | - |
dc.contributor.author | Tambouris, Efthimios | - |
dc.date.accessioned | 2023-11-27T08:21:19Z | - |
dc.date.available | 2023-11-27T08:21:19Z | - |
dc.date.issued | 2023 | - |
dc.identifier.uri | https://ceur-ws.org/Vol-3449/paper2.pdf | en_US |
dc.identifier.uri | https://ruomo.lib.uom.gr/handle/7000/1786 | - |
dc.description.abstract | Citizens during different stages of their lives seek information about Public Services (PS) related to life events. To accommodate this need, the public sector provides PS information around life events, such as getting married or travelling abroad. This information is often provided through structured web pages and web-based dialogue systems. However, chatbots and knowledge graphs are two technologies that can be also used for the same purpose due to their advantages. The aim of this paper is to investigate chatbots-knowledge graphs integration for PS information provision based on life events. For this reason, we develop and evaluate a proof-of-concept chatbot-knowledge graph integration based on CPSV-AP for PS information related to the “Travel Abroad” life event. | en_US |
dc.language.iso | en | en_US |
dc.publisher | CEUR | en_US |
dc.relation.ispartofseries | CEUR Workshop Proceedings (CEUR-WS.org) | en_US |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | FRASCATI::Natural sciences::Computer and information sciences | en_US |
dc.subject.other | Chatbots | en_US |
dc.subject.other | Life events | en_US |
dc.subject.other | Knowledge Graphs | en_US |
dc.subject.other | Core Public Service Vocabulary (CPSV) | en_US |
dc.subject.other | Rasa | en_US |
dc.subject.other | TypeDB | en_US |
dc.title | On the use of Chatbots and Knowledge Graphs for Public Service information provision based on Life Events: The case of Travelling Abroad | en_US |
dc.type | Conference Paper | en_US |
dc.contributor.department | Τμήμα Εφαρμοσμένης Πληροφορικής | en_US |
local.identifier.volume | 3449 | en_US |
local.identifier.volumetitle | Proceedings EGOV-CeDEM-EPart 2023, September 05-07, Corvinus University of Budapest, Hungary | en_US |
Εμφανίζεται στις Συλλογές: | Τμήμα Εφαρμοσμένης Πληροφορικής |
Αρχεία σε αυτό το Τεκμήριο:
Αρχείο | Περιγραφή | Μέγεθος | Μορφότυπος | |
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CR110_EGOV_LE_chatbot_2023_final.pdf | 810,68 kB | Adobe PDF | Προβολή/Ανοιγμα |
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