Please use this identifier to cite or link to this item:
Title: Ethics challenges in public service co-creation
Authors: Edelmann, Noella
Livieri, Georgia
Tambouris, Efthimios
Type: Conference Paper
Subjects: FRASCATI::Natural sciences::Computer and information sciences
Keywords: digital co-creation
phases of co-creation
common good
Issue Date: 2023
Publisher: CEUR
Volume: 3449
Volume Title: Proceedings EGOV-CeDEM-ePart Conference, September 5-7, 2023, Budapest, Hungary
Part of Series: CEUR Workshop Proceedings (
Part of Series: CEUR Workshop Proceedings (
Abstract: The public sector is facing significant challenges regarding public services provision, including declination of users’ trust and limited resources. One way of addressing such issues is by implementing co-creation, which, although extensively discussed in the literature, is more limited in public sector organisations and empirical research. The H2020 project (anonymous) addresses these issues by studying the implementation of co-creation pilots in 4 European countries. The project funder requires the conduct of research to follow ethical research guidelines, thus raising the issue of ethics challenges in public service creation, particularly when using digital tools. This ongoing research represents a first theoretical evaluation about ethics in co-creation. All in all, this paper contributes to the existing literature as it is an interdisciplinary conceptual approach in the ethical perceptions of co-creation, being presented by scientists with diverse backgrounds, including information systems, public administration, and philosophy.
Electronic ISSN: 1613-0073
Appears in Collections:Department of Applied Informatics

Files in This Item:
File Description SizeFormat 
CR111_EGOV_ethics_inGov_2023_final.pdf664,61 kBAdobe PDFView/Open

This item is licensed under a Creative Commons License Creative Commons