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University of Macedonia
Please use this identifier to cite or link to this item:
https://ruomo.lib.uom.gr/handle/7000/402| Title: | Aligning customer requirements and organizational constraints to service processes and strategies |
| Authors: | Paltayian, George Gotzamani, Katerina Georgiou, Andreas C. Andronikidis, Andreas |
| Subjects: | FRASCATI::Social sciences |
| Issue Date: | 2017 |
| Source: | Business Process Management Journal |
| Volume: | 23 |
| Issue: | 5 |
| First Page: | 1018 |
| Last Page: | 1042 |
| URI: | https://doi.org/10.1108/BPMJ-10-2015-0140 https://ruomo.lib.uom.gr/handle/7000/402 |
| ISSN: | 1463-7154 |
| Other Identifiers: | 10.1108/BPMJ-10-2015-0140 |
| Appears in Collections: | Department of Business Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| R2_PGGA_manuscript_BPM_27_10-final.pdf | 297,21 kB | Adobe PDF | View/Open |
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