Please use this identifier to cite or link to this item:
https://ruomo.lib.uom.gr/handle/7000/1788
Title: | Integrated Public Service Co-Creation and Provision: Guidelines and Lessons Learnt |
Authors: | Tambouris, Efthimios Konidi, Mariza Edelmann, Noella Kalampokis, Evangelos Crompvoets, Joep Cioffi, Anita Tarabanis, Konstantinos |
Type: | Other |
Subjects: | FRASCATI::Natural sciences::Computer and information sciences |
Keywords: | Integrated public services Holistic framework |
Issue Date: | 2023 |
Publisher: | CEUR |
Volume: | 3449 |
Volume Title: | Proceedings EGOV-CeDEM-EPart2023, September 05-07, Corvinus University of Budapest, Hungary |
Part of Series: | CEUR Workshop Proceedings (CEUR-WS.org) |
Part of Series: | CEUR Workshop Proceedings (CEUR-WS.org) |
Abstract: | Integrated Public Services (IPS) enable the provision of personalised, citizen-friendly services through seamless collaboration of the involved public authorities. In this workshop we will present results from the H2020 inGov European Union funded project. We will start by presenting the Holistic Framework for IPS co-creation and provision which includes a number of practical recommendations for public authorities. We will discuss the framework with participants looking for constructive comments and ideas. We will then proceed with presenting experiences gained so far in different European settings and prompt participants to comment and discuss our approaches and findings. |
URI: | https://ceur-ws.org/Vol-3449/paper26.pdf https://ruomo.lib.uom.gr/handle/7000/1788 |
Electronic ISSN: | 1613-0073 |
Appears in Collections: | Department of Applied Informatics |
Files in This Item:
File | Description | Size | Format | |
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OR17_inGov_EGOV_2023.pdf | 717,12 kB | Adobe PDF | View/Open |
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