Please use this identifier to cite or link to this item:
https://ruomo.lib.uom.gr/handle/7000/424
Title: | e-Business critical success factors: toward the development of an integrated success model |
Authors: | Tsironis, Loukas K. Gotzamani, Katerina Mastos, Theofilos D. |
Type: | Article |
Subjects: | FRASCATI::Social sciences |
Keywords: | Structural equation modelling Critical success factors Resource based view Supply chain management Integrated model E-business |
Issue Date: | 2017 |
Source: | Business Process Management Journal |
Volume: | 23 |
Issue: | 5 |
First Page: | 874 |
Last Page: | 896 |
Abstract: | Purpose e-Business (e-B) organization is an integrated synergy of internet and supply chain. It is an organizational environment which consists of associations among suppliers, customers, work force and information technology. An important issue for an e-B organization is the comprehension of the critical factors that affect its success, in order to realize its full advantages and how it results in efficiency improvements of the organizations. The purpose of this paper is twofold: first to identify the critical success factors (CSFs) that determine the successful implementation of e-B and second to develop an integrated e-B model based on the CSFs. Design/methodology/approach By following a quantitative approach, primary data were collected through a structured questionnaire from 174 Greek e-B firms. An initial exploratory factor analysis was conducted, followed by confirmatory factor analysis (CFA) and structural equation modeling (SEM). Findings Findings have shown that there was a direct association of the Resource Based View (RBV) on the supply chain view (SCV) of a firm, which in turn influenced the performance/results of an e-B organization. It is concluded that e-B performance results and value creation are linked to customers’ and partners’ orientation (SCV) and human resources and information technology (RBV). Originality/value The proposed framework contributes to the understanding of the successful implementation of e-B, by proposing a fifthfold framework. The proposed framework portrayed a very fundamental result, that the resourced based view and the SCV of the organization are the critical priorities and have a direct and positive affect on the performance and efficiency of the successful implementation of e-B. |
URI: | https://doi.org/10.1108/BPMJ-02-2016-0030 https://ruomo.lib.uom.gr/handle/7000/424 |
ISSN: | 1463-7154 |
Other Identifiers: | 10.1108/BPMJ-02-2016-0030 |
Appears in Collections: | Department of Business Administration |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
e-B-Manuscript.pdf | 821,63 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.