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Title: Prevalence, causes and mental health impact of workplace bullying in the Neonatal Intensive Care Unit environment
Authors: Chatziioannidis, Ilias
Bascialla, Francesca Giuseppina
Chatzivalsama, Panagiota
Vouzas, Fotis
Mitsiakos, Georgios
Type: Article
Subjects: FRASCATI::Social sciences
FRASCATI::Social sciences
Keywords: workplace bullying
Neonatal Intensive Care Unit
Subjects MESH: Adult
Age Distribution
Health Personnel
Middle Aged
Occupational Stress
Psychiatric Status Rating Scales
Sex Distribution
Surveys and Questionnaires
Mental Health
Intensive Care Units, Neonatal
Issue Date: 2018
Publisher: BMJ
Source: BMJ Open
Volume: 8
Issue: 2
First Page: e018766
Abstract: Objectives The aim of this study is to examine the prevalence, to report barriers and mental health impact of bullying behaviours and to analyse whether psychological support at work could affect victims of bullying in the healthcare workplace. Design Self-administered questionnaire survey. Setting 20 in total neonatal intensive care units in 17 hospitals in Greece. Participants 398 healthcare professionals (doctors, nurses). Main outcome measures The questionnaire included information on demographic data, Negative Act Questionnaire-Revised (NAQ-R) behaviour scale, data on sources of bullying, perpetrators profile, causal factors, actions taken and reasons for not reporting bullying, psychological support and 12-item General Health Questionnaire (GHQ-12) scores to investigate psychological distress. Results Prevalence of bullying measured by the NAQ-R was 53.1% for doctors and 53.6% for nurses. Victims of bullying differed from non-bullied in terms of gender and job experience, among demographic data. Crude NAQ-R score was found higher for female, young and inexperienced employees. Of those respondents who experienced bullying 44.9% self-labelled themselves as victims. Witnessing bullying of others was found 83.2%. Perpetrators were mainly females 45–64 years old, most likely being a supervisor/senior colleague. Common reasons for not reporting bullying was self-dealing and fear of consequences. Bullying was attributed to personality trait and management. Those who were bullied, selflabelled as a victim and witnessed bullying of others had higher GHQ-12 score. Moreover, psychological support at work had a favour effect on victims of bullying. Conclusions Prevalence of bullying and witnessing were found extremely high, while half of victims did not consider themselves as sufferers. The mental health impact on victims and witnesses was severe and support at work was necessary to ensure good mental health status among employees.
Electronic ISSN: 2044-6055
Other Identifiers: 10.1136/bmjopen-2017-018766
Appears in Collections:Department of Business Administration

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