Please use this identifier to cite or link to this item:
https://ruomo.lib.uom.gr/handle/7000/802
Title: | Greek gynecology healthcare professionals towards quality management systems |
Authors: | Dinas, Konstantinos Vavoulidis, Eleftherios Pratilas, Georgios Chrysostomos Basonidis, Alexandros Liberis, Anastasios Zepiridis, Leonidas Sotiriadis, Alexandros Papaevangeliou, Dimitra Stathopoulou, Aliki Leimoni, Eirini Pantazis, Konstantinos Tziomalos, Konstantinos Aletras, Vassilis Tsiotras, George |
Type: | Article |
Subjects: | FRASCATI::Social sciences FRASCATI::Medical and Health sciences |
Keywords: | Accreditation Certification Quality healthcare Quality standards Quality systems Total quality management |
Subjects MESH: | Adult Delivery of Health Care Evaluation Studies as Topic Female Greece Gynecology Health Personnel Hospitals Humans Male Middle Aged Quality Control Safety Management Young Adult Attitude of Health Personnel Quality of Health Care Surveys and Questionnaires |
Issue Date: | 2019 |
Publisher: | Emerald |
Source: | International journal of health care quality assurance |
Volume: | 32 |
Issue: | 1 |
First Page: | 164 |
Last Page: | 175 |
Abstract: | Purpose Today, quality management systems (QMS) are a promising candidate for the improvement of healthcare services. The purpose of this paper is to investigate the opinions/attitudes of gynecology healthcare professionals toward quality and quality management in healthcare facilities (HFs) in Greece. Design/methodology/approach An anonymous self-administered questionnaire was distributed to healthcare professionals, asking for opinions on quality objectives associated with the everyday workflow in HFs (e.g. management of patients, resources, etc.) and on QMS. The study was conducted in Hippokration Hospital of Thessaloniki, including 187 participants. Statistical assessment and analysis of the questionnaires were carried out. Findings Although 87.5 percent recognized the importance of potential QMS implementation and accreditation, over 50 percent believed that it would lead rather to increased workload and bureaucracy than to any considerable quality improvement. More than 60 percent were completely unaware of the implementation of quality objectives such as quality handbook, quality policy, audit meetings and accreditation status in their HFs. This unawareness was also reported in terms of patient, data, human and general resources management. Finally, awareness over medical malpractice and positive attitude toward official reporting were detected. Originality/value Most respondents acknowledged the significance of quality, QMS implementation and accreditation in Greek hospitals. However, there was a critical gap in knowledge about quality management objectives/processes that could be possibly resolved by expert teams and well-organized educational programs aiming to educate personnel regarding the various quality objectives in Greek HFs. |
URI: | https://doi.org/10.1108/IJHCQA-05-2017-0083 https://ruomo.lib.uom.gr/handle/7000/802 |
ISSN: | 0952-6862 |
Other Identifiers: | 10.1108/IJHCQA-05-2017-0083 |
Appears in Collections: | Department of Business Administration |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Greek Gynecology quality systems.pdf | 263,54 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.